City of OKC

Recommendation No. 21:

The City should implement community training/public education on ways to call for emergency needs in a mental health crisis.

Community training/public education on how best to call for emergency needs in a mental health crisis in order to provide Dispatch and subsequently the law enforcement or first responder the best information to mitigate the problem upfront.

Project Status: 70% Implemented

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Project Details from Consultant Report

As part of or separate from the above recommendations, a comprehensive community education plan can help people know what to expect with a police response and what information will be most useful for dispatch and responding officers.

This plan should include information for and be accessible to people with disabilities, people with limited English proficiency, and others with access and functional needs.

Ninety-four percent of respondents supported this recommendation. The racial breakdown was: Black/African American (95%); Native American/Alaskan Native (94%); Asian (99%); White (94%); Latinx (93%); and Other (92%).