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Recommendation No. 22:

911 Dispatchers should continue training in crisis intervention, have access to current CIT officers list, and regularly revisit script protocols for crisis events.

Consistent with the above, 911 dispatchers should continue training in crisis intervention, continue to have access to updated information on which officers are CIT, and regularly revisit their script protocols for crisis events to learn, along with the department, the best approaches based on outcomes.

Project Status: 80% Implemented