Field questions while the front desk reps are busy and direct traffic as people come in the front doors while providing excellent customer service.

Key Responsibilities

• Direct incoming customers to the area they’re looking for
• Answer questions from customers
• Answer phones and return voicemails
• Assist front desk staff as needed

Qualifications

• Must be able to provide good customer service
• Must maintain a professional demeanor even under stress

Training Provided

• Volunteer orientation
• Slideshow “Dog and Cat Training”
• On-the-job training in lobby

Time Commitment

 Volunteer commits to a minimum of eight hours per month.