Easy-access permitting through the ACA, Accela Citizen Access Portal 

The City of Oklahoma City is transitioning its permit application process to a single, easy-access portal called the Accela Citizen Access Portal, or ACA. 

What can you do with the ACA?

• Enjoy a streamlined application process and faster permit processing times.
• Update and manage your account 24/7, upload required documents and make contact, account or payment changes all in one convenient online portal.

Get log-in and account set-up instructions here.

Who can use the ACA?

• Boat stall renters and permittees
• Residents and organizations that want to host an event at one of our lakes
• Residents or organizations that need temporary lake access
• Wastewater pretreatment commercial and industrial customers who need to access or update their permits, or to self-monitor for compliance sampling or other data reporting. 

Wastewater Pretreatment Permits for Commercial and Industrial Discharge

Commercial and industrial facilities that are regulated as part of our Wastewater Pretreatment Program can now apply for and manage their permits right online. 

• Food service: restaurants, bakeries, café or bistros, coffee houses, breweries, bar with kitchen, hotel/motel kitchens, gas stations with food service, social or health facilities with kitchen (including hospitals), schools, churches, daycares, nursing homes, event centers.
• Automotive: service centers, paint and repair centers, oil change centers, car wash or auto detail centers. 
• Medical Marijuana: grow facilities, commercial extraction or edible production facility.
• Manufacturing: coating and plating facilities, paint or ink formulation, leather tanning or finishing, metal molding or finishing, transportation and trucking equipment repair, washing facilities, meat rendering and processing and other facilities covered under the EPA Appendix G Summary of Industrial Sectors.