The purpose of the Technology Infrastructure Line of Business is to provide network, telecommunications, server, and client services to City departments so they can have reliable technology infrastructure to communicate, access applications and obtain information in a safe and secure manner.

Communications Program

The purpose of the Communications Program is to provide telecommunications and e-mail services to City employees so they can have secure and reliable communication tools to provide services to citizens and other City departments.

Configuration Management Program

The purpose of the Configuration Management Program is to provide centralized management systems and standard configuration services to City employees so they can most efficiently support and maintain IT applications and systems.

Network Program

The purpose of the Network Program is to provide device connectivity to City employees and users of the City’s systems so they can have secure and reliable communications.

Security Program

The purpose of the Security Program is to provide technology risk management, access governance, compliance review, and operational security services to City employees and users of City systems so they can conduct their business with confidentiality, integrity, and availability of technology systems.

Server Program

The purpose of the Server Program is to provide enterprise-level infrastructure that is redundant and secure to City departments so they can reliably store, process, and retrieve information through City applications.